Privacy Policy

Introduction

GBW Retrofit Services Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website (www.gbwretrofitservices.co.uk) or contact us.

1. Information We Collect
  • Personal Information: When you complete a contact form on our website, we collect personal information such as your name, company name, email address, and phone number.
  • Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, and the pages you viewed.
2. How We Use Your Information
  • To Respond to Inquiries: We use the personal information you provide to respond to your inquiries and provide you with information about our services.
  • To Provide Services: We may use your information to provide services related to PAS2035, including sharing information with energy companies, funders, or installers as necessary.
  • To Improve Our Website: We may use non-personal information to improve the functionality and user experience of our website.
3. Sharing Your Information
  • Third Parties: We may share your personal information with third-party companies involved in PAS2035, such as energy companies, funders, or installers, to provide the services you request.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a law enforcement or government authority.
4. Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

5. Your Rights
  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request the correction of inaccurate personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to request the restriction of processing your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@gbwretrofitservices.co.uk.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: